Last updated: 5 October 2026
This notice applies to emails and other electronic communications sent by or on behalf of ILLY Systems Ltd.
1. Confidentiality
Email communications and any attachments may contain confidential, commercially sensitive or legally privileged information and may be intended only for the person or organisation to whom they are addressed.
If you have received a communication in error, please notify the sender and delete the communication and any attachments.
Receiving an email in error does not give permission to use, copy, disclose or distribute confidential information contained within it.
2. Sensitive and client-identifiable information
Ordinary email is not intended as a secure method for transmitting client-identifiable, patient-identifiable or other highly sensitive service-user information.
Please do not send such information to ILLY Systems by ordinary email unless an appropriate secure method has been agreed.
If sensitive information is sent to us unexpectedly, we will handle it in accordance with our applicable information-security and data-protection procedures.
3. Email security
Electronic communications cannot be guaranteed to be secure, uninterrupted, complete or free from errors or malicious software.
ILLY Systems uses security controls intended to reduce these risks, but recipients remain responsible for taking appropriate precautions when opening messages, links or attachments.
Our systems may process communications for purposes such as:
- Spam and malware protection
- Security monitoring
- Delivery
- Backup and business continuity
- Record keeping
- Compliance
- Investigation of security incidents
Business communications may be retained or accessed where reasonably necessary and lawful for business continuity, legal, compliance, security or investigation purposes.
4. Authority and contractual commitments
An email from an employee or representative of ILLY Systems does not by itself create a contract, amendment, waiver or other binding commitment unless the sender has appropriate authority and the communication clearly records an intention to create that commitment.
Nothing in an email varies the terms of an existing written agreement unless this is expressly agreed by appropriately authorised parties.
5. Views and opinions
Unless stated otherwise or clearly communicated on behalf of ILLY Systems, opinions expressed in an email may be those of the individual sender and do not necessarily represent the formal position of ILLY Systems.
6. Privacy
Personal information contained in email communications is processed in accordance with our
Privacy Policy.
7. Information security
Further information about our approach to protecting information is available on our
Information Security page.
8. Company information
ILLY Systems Ltd
Registered in England and Wales
Company No. 08673130
Registered Office:
11 Hoxton Square
London N1 6NU
United Kingdom
Telephone:
020 4566 5727
Website:
www.illycorp.com
Related information:
Privacy Policy | Information Security