Need to talk to someone? We're here to help

Please select a subject below

Product Enquiry

Log an issue

If you have an issue with an existing system, please log this on JIRA Service Desk.

If you have an old issue on the archived support desk you can view it on ILLY Online.

Or contact us now

Phone  0204 566 5727
Email  support@illycorp.com

Sign up to our newsletter

[gravityform id="2" title="false" ajax="true"]
ILLY Systems
Menu
  • Home
  • How we work
  • Public and Voluntary
        • ILLY Products

          view all +

        • Substance Misuse

        • CarePath : Substance Misuse
        • Rough Sleeping

        • CarePath: Rough Sleeping
        • Digital Interventions

        • myCarePath
        • Change Your Tomorrow
        • Further Information

        • Implementation process
        • Innovation
        • Ongoing support
        • Criminal Justice

        • DIRDET
        • Prescribing

        • Prescription Printing
        • Harm Reduction

        • Needle Exchange
  • NDTMS Compliance & Reporting
  • About ILLY
    • What’s new at ILLY
    • Culture
    • ILLY Pathways
    • Technologies
    • Compliance and Security
    • Careers
    • Privacy Policy
    • Email & Legal Notice
    • Information Security
  • +44 (0)20 4566 5727
  • Need Help?

Product Menu

  • Product
  • Configuration
  • Case Studies

Configuration

  • Multi-Agency Partnerships
  • Prescribing
  • Criminal Justice
  • Prisons
  • Harm Reduction
  • Young Peoples Services

CarePath : Substance Misuse

CarePath is ILLY Systems’ specialist substance misuse case management and NDTMS reporting platform for drug and alcohol treatment and recovery services. It supports adult services, young people’s services and secure settings.

Our purpose is to help prescribers, key workers, data analysts and commissioners work together to support recovery. CarePath brings together information about care, activity and outcomes, helping teams coordinate support and understand progress, with access appropriate to each person’s role.

CarePath supports the National Drug Treatment Monitoring System (NDTMS) datasets across adult, young people’s and secure settings, helping services meet their recording and reporting requirements.

Developed alongside practitioners and our National User Group, CarePath grows through shared experience. We listen to the people delivering services, share best practice and turn their feedback into practical improvements.

Behind the platform is a team committed to helping you use it well – from implementation and training to ongoing support. We work closely with services so they can focus on helping people recover and break the cycle of dependence and harm.

Features

  • Web-based substance misuse case management: bring client records, care planning and reporting together in one platform.
  • NDTMS reporting: support for National Drug Treatment Monitoring System datasets across adult services, young people’s services and secure settings.
  • Support across treatment and recovery services: community drug and alcohol services, residential rehabilitation, inpatient detoxification, prescribing, harm reduction, criminal justice teams, prisons, young offender institutions and supported housing.
  • Connected client records: assessments, risk information, support plans, case notes, safeguarding, drug screening and outcome measures in one place.
  • Reporting and analysis tools: help teams understand service activity, monitor outcomes and meet reporting requirements.
  • Multi-agency working: integrated modules and consent controls to support appropriate information sharing between services.

Benefits

  • More coordinated care: help prescribers, key workers and other practitioners work from a shared understanding of each client’s needs and progress.
  • Support for everyday practice: keep information organised and accessible to help teams record, review and plan care.
  • Clearer visibility of progress: bring together assessments, support plans and outcomes to inform decisions throughout treatment and recovery.
  • Insight for service improvement: help data analysts, managers and commissioners understand delivery, identify gaps and plan improvements.
  • Support with NDTMS requirements: connect day-to-day recording with the information needed for national reporting.
  • Development shaped by practitioners: through our National User Group, services help guide improvements and share best practice.

Click here to request a demonstration of our systems

REQUEST A DEMO

ADDRESS

ILLY Systems Ltd Registered Office:

11 Hoxton Square, London N1 6NU,

United Kingdom

ILLY Systems

  • Home
  • How we work

Products

  • CarePath : Substance Misuse
  • CarePath: Rough Sleeping

SOCIAL MEDIA

Our Company

  • About ILLY
  • Culture
  • Careers
  • Technologies
  • What’s new at ILLY?

Established in 1993, ILLY Systems develop, deliver and support software solutions that add real value for our clients. We work in partnership with our clients and their stakeholders to ensure our systems surpass emerging business needs and regulatory requirements.

Privacy Policy | Email & Legal Notice | Information Security

© Copyright ILLY Systems Ltd 2026. All Rights Reserved